Privacy Policy

Mobility247 is committed to protecting our visitors’ and members’ privacy. The following Privacy Policy outlines the information Mobility247 Mobile Repair Service (the “Company”, “we”, or “us”) may collect and how we may use that information to better serve visitors and members while using our website www.mobility247.ae and mobile application.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our website and mobile application (collectively, the service), you agree to the terms of this Privacy Policy. This Privacy Policy may change from time to time. Please review the following carefully so that you understand our privacy practices.

If you have questions about this Privacy Policy, please contact us at  admin@mobility247.ae

Information We Collect

Upon registration with the Service (either as a consumer or partner), a user profile is developed to further customize the user’s experience. The current required data fields are:

• Email
• Password
• Name
• Mobile Number

If you use our services through your mobile device, Upon booking we will track your geo-location information for helping our technician to find you and to give you the best auto care services. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

How We Use Your Information

Our primary goal in collecting information is to provide you with an enhanced experience when using the Service. We use this information to closely monitor which features of the Service are used most, to allow you to view your auto care history. For better tracking your geo-location information for helping our technician to find you and to give you the best auto care services

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account

Customer Service

Based upon the personally identifiable information you provide us, we may send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email or via telephone, SMS or WhatsApp on your mobile number, as per your convenience.

Our Disclosure of Your Information

We do not sell, rent or trade your personal information or geo-location information. We will only use this information as disclosed within this privacy policy.

The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

Access to Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at admin@mobility247.ae. We will respond to your access request within 30 days.

We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at admin@mobility247.ae. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

Invite Friends

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at to request that we remove this information from our database.

Social Media (Features) and Widgets

Our website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes in this Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact us by postal mail:

P.O Box 54371, Office 1517, 15th Floor Sky Lobby, Burjuman Business Tower, Al Mankhool, Dubai, UAE